Aug 25 | 05 min read
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In 2016, I was working with one of Bizom’s clients as an MIS. There I observed that as a client, we were not using most of the data that is available in Bizom. Considering this situation, I started training all the people at the managerial level on how we can utilize Bizom data to get good insights for our business. I used to interact regularly with the support and sales team of Bizom. Moreover, I used to visit the Bizom office for various meetings. During that time, I really admired the enthusiasm with which people work at Bizom. Fortunately, one day I got an opportunity to be a part of Bizom. As soon as the opportunity presented itself, I immediately grabbed it because of all the admiration that I had for the people here.
One day I got a call that there is a big escalation from a crucial customer. Due to some reasons, they were not able to go live. I was given the responsibility of handling this situation. I went to the client’s location to find out the gaps and how we can resolve this situation as soon as possible. We figured out a plan, resolve the situation and to everyone’s surprise, we were able to go live within one week. It was a proud moment for me and again the learning that followed was immense.